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About Us

These are complicated times for long-term care providers. The entire healthcare profession is reinventing itself. Reforms such as managed care are revolutionizing the way you work. The regulatory climate seems to be placing more and more demands on healthcare professionals. There are immense amounts of emerging treatments and technologies to keep track of. Everyday requirements change with your daily census. And we believe your pharmacy has to help you keep a handle on it all.

It's not a job for a small corner drugstore or a large, impersonal production shop. It's not a job for routine order takers and order fillers...or drivers who drop off pills and run. As a matter of fact, it's not a job at all..............It's a relationship.
Relationships Matter. That's how we see it at Omnicare of Northern Illinois. And to help our relationships flourish, we've created a long-term care pharmacy that's not like any other. With a multi-million dollar facility designed to set the standards for cleanliness, efficiency and organization...A dedicated workforce whose commitment to their customers is defined by their real concern, not their job descriptions...A flexible approach to medication monitoring and administration that lets us address each facility's special needs...And a wealth of special resources that can be accessed day and night, every day of the year.

We have created an organization to help you cope with the daily demands of providing quality healthcare services to your residents in an ever-changing work environment. Your relationship with O.N.I. will enhance your own relationships with the residents and their families who are counting on you.

 "When a nurse calls with a problem with a cart, a lock, a fax machine, we get it solved. It's so important to the relationship-their being able to see that we're concerned and that we know whom to go to to get the solution in motion."

Pharmacy Tech
Let's put it this way, at Omnicare of Northern Illinois it's the way we define the service we provide that really sets us apart. It's actually pretty basic. What it really means is that we've created a series of support systems that make us much more than just another long-term care pharmacy. Because everything we do, from the way we work to the way we think is geared to meet one objective-and that's to help you perform better and operate more effectively. We want you to feel as though you've got a real partner on the other end of the line. Someone who is willing to bend over backwards to suit your particular needs...to support you in eveything you do.

It really boils down to this-if you're satisfied, we've done our job-period.

"How can we make your job easier ...that's what it's all about...it's that simple..."
"When I came to work at Omnicare of Northern Illinois, I was taken on my walk through and I was amazed at how clean and organized everything was...how neatly everything was stored...how efficiently everything worked..."

Running a tight ship takes much more than just systems and protocols. It requires a team of experienced professionals on board who care about the work they do-feel empowered to make decisions that can help make your job easier-and as industry experts, can answer your questions, address your concerns and help you navigate your way to absolute satisfaction. Nearly two decades of experience have taught us that that's the kind of performance Omnicare of Northern Illinois' customers have come to expect. That's what a long-term care specialist is really all about.
Everything we do, from the way we work to the way we think is geared to meet one objective-and that is to help you perform better and operate more effectively. "I like for every department to work well. I like to see every department fitting together, working together as one company and no one is saying, "no, it's not my job." Personality shouldn't enter into it. We need to work together as one happy family...have good relationships...strive for harmony. We try our best.Omnicare of Northern Illinois is a changing company-changing for the better."
Phone Room Supervisor
Much more than just a building, Omnicare of Northern Illinois is a facility that's been designed with you in mind. Every system in place, every method in operation is part of an unencumbered blueprint we've developed to give us the freedom and flexibility to make sure we can deliver exactly what our customers need-how and when they need it.
"At O.N.I. we deliver what we promise...That means getting your resident the right medication, in the correct dosage, at the right time, everytime...that's the bottom line." "We assume responsibility for everything we do and promise. We do anything to correct problems-we bend over backwards. We don't look for excuses, we look for answers. Omnicare of Northern Illinois is a company that is driven by a sense of ethics-the people here are here to perform. It's never the case that we can't get something done because we don't have the resources to do it."
Staff Pharmacist.
Being able to rely on your pharmacy is important. You can be assured that, at Omnicare of Northern Illinois, highly qualified pharmacists with years of long-term care experience, supported by hundreds of other dedicated employees are working together to get the job done. And it will get done right. Through a O.N.I. sponsored program of continuing education, our pharmacists are always up-to-date on the latest products and techniques. But more than just remaining knowledgeable and informed, we are always there for you. With 24-hour service every day of the year, you can always talk with a pharmacist any time of the day or night.
"It's not easy to stay number one. We perform as though we're a small company within a company-giving you all the personal attention and service you require."... Night Pharmacist Supervisor The way we see it, our system works for you. That's why we've made a commitment to continuous improvements and enhancements so that at any given time we can change, rearrange or customize a particular procedure in order to serve you better.
"A lot of times people don't know what coverage their family member has. The whole process is very scary and expensive, you can go through money in no time. I do the best I can-sometimes people aren't happy at the end of the call, but I try to give them options....I help them unravel the process."... Office Staff

"Sometimes when I'm at one of my homes, I see pictures of the residents and the staff, and see the joy in their faces. I look at them and I feel good that, in the master plan, I'm doing something positive for people." ... Driver Foreman

From the time you send, phone or fax an order to us, there's a highly efficient system in place that's been designed to promote reliability, accountability and quality control.

At O.N.I. we're accountable every step of the way.

From our labeling, bar coding systems and resident photo IDs, to the multiple checks performed on each order, accuracy is assured.
A lot of thought goes into how we do things. We know that your job can be hectic. Your days are filled with nonstop activity. That's why we have taken the time to organize methods that can simplify things on your end, make your job easier, make you more effective. From customized data reporting, an easy to manage unit-dose punch card system, and our convenient reordering system, to delivery where and when you want it-at Omnicare of Northern Illinois every process we set in motion, we do with you in mind.

"It's the way we listen-we really hear you."

Support. It's at the heart of what we do. It's the way we insure that O.N.I.'s customers get what they need and stay in compliance. It's a wealth of resources we've created-on-site consulting, a 24-hour hotline and customized reports that can help you better manage your work load. It's the fax machines we provide to our customers to make ordering and correspondence faster, more accurate and hassle-free. It's a unique delivery system that can provide delivery twice a day to every home in the Chicagoland area, as well as access to stat deliveries any and every time you need them. At Omnicare of Northern Illinois we don't just supply you with the product you need, we support you in using it.
Our in-services, quality assurance checks, newsletters, videotapes and a host of other services have been designed to help you deliver quality healthcare day after day-week after week. And at Omnicare of Northern Illinois, we listen to your feedback to continually improve our services. "We don't look for excuses...we look for answers..."
We'd like to invite you to experience the O.N.I. philosophy at work. Meet our consultants. Pay us a visit. Learn how our products and services can be adapted to your unique setting.

Together we can build the kind of healthy working relationship that will allow all of us to fulfill our commitment to our customers.

That's what really matters.